Return & Exchange Policy

At Domlei (តម្លៃ), every piece is thoughtfully crafted with care in Cambodia. We want you to feel confident and comfortable in what you wear. If the fit isn't quite right or you need an exchange, we are always here to help.

Exchanges & Store

Credit Items may be exchanged for a different size, an alternative item, or store credit within **7 days of receiving your order**, provided that: - The item is unworn, unwashed, unaltered, and in its original condition. - Original tags and packaging remain intact. - Proof of purchase (order receipt or confirmation message) is provided.

*Please note: Customers are responsible for the delivery or courier fees associated with standard size or style exchanges.*

Defective, Damaged, or Incorrect Items

We take great pride in our craftsmanship. If you receive an item that is defective, damaged, or differs from what you ordered: - Please contact us as soon as possible and within **7 days of receiving your order**, along with a photo or description of the issue. - Domlei will arrange an exchange, replacement, or full refund, and we will cover all associated delivery costs.

*(Please note: Minor variations in print color or placement may occur between pieces..)*

Custom-Made & Personalized Pieces

Custom-tailored and personalized creations are made specifically to your measurements and preferences. As such, they are final sale and cannot be returned or exchanged. If there is a craftsmanship error or measurement discrepancy on our end, please reach out so our team can make it right.

Refunds

To support sustainable, small-batch production, we do not offer cash refunds for change-of-mind purchases. Where an exchange is not immediately possible due to stock availability, we will happily issue a Domlei store credit.

How to Initiate an Exchange

To start an exchange, please message our team on **[Instagram / Telegram / WhatsApp link/handle]** with your order name and details. We will guide you through the next steps.

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**Domlei (តម្លៃ)** *Made with care in Cambodia.*